Information We Collect

When you interact with us, we may collect:

 

• Information you provide directly — your name, email address, phone number, shipping and billing address, and order details when you make a purchase, contact us, or subscribe to our newsletter.

• Payment information — card or payment details are processed securely by our third-party payment providers. We do not store full payment card numbers on our servers.

• Automatically collected information — your IP address, browser type, device information, pages visited, and general usage data, collected through cookies and similar technologies.

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How We Use Your Information

We use your information to:

 

• Process, fulfill, and ship your orders, and send order confirmations and updates.

• Respond to your inquiries and provide customer support.

• Send newsletters and marketing messages where you have opted in (you can unsubscribe at any time).

• Improve our Site, products, and customer experience.

• Detect and prevent fraud, and comply with legal obligations.

 

Cookies

Our Site uses cookies to keep the Site functioning, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings, though some features may not work properly if you do.

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How We Share Your Information

We do not sell your personal information. We may share it with:

 

• Service providers who help us operate our business, such as our website platform (Wix), payment processors, and shipping and logistics partners.

• Legal authorities when required by law, court order, or to protect our rights, safety, or property.

 

These parties are only permitted to use your information to perform services on our behalf.

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Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including meeting legal, accounting, or reporting requirements.

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Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us at nextgencricketgears@gmail.com.

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Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

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International Customers

We ship internationally, and your information may be processed in countries other than your own. By using our Site, you consent to the transfer and processing of your information in these locations.

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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Contact Us

NextGen Cricket Gears

Email: nextgencricketgears@gmail.com

Phone: Bangladesh +880 1318 788205 · USA (475) 225-1803 · South Africa +27 71 771 1122